Imprint

Responsible for the internet pages of Dremel

Publisher

DREMEL Europe
Bosch Power Tools B.V.
Konijnenberg 60
4825 BD Breda
The Netherlands

Contact

Telephone number +31-(0)76-5795-000
Fax number +31-(0)76-5875-431

Online contact

Business from : B.V.

Authorised legal representatives : Jean-Paul Meeuwissen

Entry in Register

Kamer van Koophandel West-Brabant: 20066721 0000
Turnover Tax ID: NL800830374B02

Legal Note Bosch Group (Bosch)

© Copyright

All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. In addition, some Bosch websites contain images that are subject to third-party copyrights.

Trademark information

Unless specified otherwise, all trademarks on Bosch websites are protected by trademark law. This applies in particular to Bosch brands, nameplates, company logos and emblems. The brands and design elements used on our pages are the intellectual property of Robert Bosch GmbH, Germany.

Warranty information

This website was compiled with utmost care. Nonetheless, the accuracy or correctness of the information contained cannot be guaranteed. Any liability for damage resulting directly or indirectly from use of this website is precluded, unless caused intentionally or in gross negligence by Bosch.

Licence information

The intellectual property contained in the Bosch website such as patents, marks and copyrights, is protected. This website does not grant a licence for utilising the intellectual property of companies of the Bosch Group (Bosch) or third parties.

Information about the online settlement of disputes

The European Commission provides a platform for the online settlement of disputes (OS). This platform is meant to be a contact point for the extrajudicial settlement of disputes which are concerning contractual obligations of online-contracts of sales and online-contracts of service.

The platform is accessible via http://ec.europa.eu/consumers/odr/

We do not engage in out-of-court settlements before consumer arbitration bodies.

Modern Slavery Statement

Robert Bosch Limited is committed to improving our practices and driving out acts of modern day slavery and human trafficking from within our business and from within our supply chains. The Company acknowledges responsibility to the Modern Slavery Act 2015 and will ensure transparency within our organisation and with our suppliers of goods and services.

We are a manufacturer in the electrical equipment sector. We have over 600 employees and operate out of the United Kingdom. We are part of the Bosch Group and our ultimate parent company is Robert Bosch GmbH. Robert Bosch GmbH has its head office in Germany. The Bosch Group has over 360,000 employees and operates in over 60 countries.

We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Code of Business Conduct reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.

Social Responsibility at Bosch

Bosch will not work with any suppliers who have demonstrably and repeatedly failed to comply with basic International Labour Organization (ILO) standards.

The assumption of responsibility for society and future generations has a long tradition at Bosch. In the early days of the company, Robert Bosch pioneered the launch of welfare programs for associates and their families; in non-business areas, too, he played an active philanthropic role. Today, the Robert Bosch Foundation promotes health care, international understanding, welfare, education and training, art, culture, and science.

Combining the pursuit of economic objectives with consideration for social and environmental factors is a priority at Bosch. We accept that our actions must accord with the interests of society. Above all else, we place our products and services in the interests of the safety of people, the economic use of resources, and environmental sustainability.

In the following declaration, the Board of Management of Robert Bosch GmbH and the associate representatives affirm their commitment to common principles of social responsibility. The principles described in the following take their lead from the basic labour standards of the ILO.

Source: http://tinyurl.com/psydedb

Due Diligence Processes for Slavery and Human Trafficking

Since 2004, the Bosch Group has belonged to the United Nations Global Compact. We support the ten principles of the Global Compact and, in compliance with the Bosch values, use the international network in order to set higher standards in human and workers’ rights, as well as in environmental protection and the fight against corruption.

As a member of the Bosch Group, Robert Bosch Limited is committed to this initiative’s ten global principles in the areas of human rights, working standards, environmental protection, and the fight against corruption. Neither the Bosch Group nor Robert Bosch Limited will work with any suppliers who have demonstrably and repeatedly failed to comply with basic ILO labour standards.

Effectiveness

The following link provides an overview of the progress made in the 2014 reporting period by the Bosch Group, which Robert Bosch Limited is a part of, in relation to the ten principles of responsible corporate governance in Global Compact.

Source: http://tinyurl.com/pmn82pw

This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Robert Bosch Limited‘s slavery and human trafficking statement. The Company Directors and Senior Management of Robert Bosch Limited shall take the responsibility for implementing this policy statement and its objectives and shall provide adequate resources and investment to ensure that slavery and human trafficking is not taking place within the organization within its supply chains.

This policy statement will be reviewed annually.

Technology

Technical requirements

In order for our Internet sites to display optimally on your computer and for you to be able to use all of their functions, please take into account the following notes:

Browser

We recommend using the following browser versions: Internet Explorer 9.x or newer, Mozilla Firefox 20.x or newer, Google Chrome 30.0.x or newer and Safari 5.x or newer. When using older browser versions (such as Internet Explorer 6), the functions related to our offers may be limited in some cases.

Flash® Player

Some Dremel Internet sites contain animations that are implemented using Flash®. To be able to display the animations you will need Flash® Player Version 10 or newer, which you can download here: www.adobe.com

Adobe® Reader

Some Dremel Internet sites contain PDF documents. To be able to view these documents you will need Adobe® Reader, which you can download here: www.adobe.com

JavaScript

Some functions on the Dremel Internet sites require a browser with JavaScript. Therefore we recommend activating JavaScript in your browser.

Cookies

Some functions on the Dremel Internet sites require cookies to be enabled. Therefore we recommend enabling cookies in your browser. For additional notes on the use of cookies, refer to the section Data Protection Notice of the Dremel Group.

If you would like to learn more about the cookies we use, please click the “Cookie settings” link in the footer. The “Cookie settings” link gives you additional information about the cookies used. In addition, you can configure which cookies you use


 

Privacy Statement

1. Data Protection Notice
BOSCH POWER TOOLS B.V. (hereinafter "DREMEL“ or "We“ or "Us") welcomes you to our internet pages and mobile applications (together also referred to as "Online Offers"). We thank you for your interest in our company and our products.

2. DREMEL respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

3. Controller
DREMEL is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:
DREMEL Europe
Bosch Power Tools B.V.
Konijnenberg 60
4825 BD Breda
The Netherlands
Telephone number +31-(0)76-5795-000
Fax number +31-(0)76-5875-431
Online contact

4. Collection, processing and usage of personal data

4.1. Processed categories of data
The following categories of data are processed:

  • Communication data (e.g. name, telephone, e-mail, address, IP address)

4.2. Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

4.2.1. – Resolving service disruptions as well as for security reasons.
(Legal bases: Fulfillment of our legal obligations within the scope of data security, and justified interest in resolving service disruptions as well as in the protection of our offers).

4.2.2. – Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent
(Legal bases: Consent / justified interest on our part in direct marketing if in accordance with data protection and competition law).

4.2.3. – Product or customer surveys performed via email and/or telephone subject to your prior express consent.
(Legal basis: Consent).

Note: In case we involve a market research institute for the purpose of surveys, it shall only act based on our instructions and follow our directives.

4.2.4. – Conducting raffles or discount campaigns in accordance with respective terms and conditions for raffles or discount campaigns.
(Legal basis: Fulfillment of contractual obligations).

4.2.5. – Sending an email or SMS/MMS newsletter subject to the recipient’s consent
(Legal basis: Consent).

4.2.6. – Safeguarding and defending our rights.
(Legal basis: Justified interest on our part for safeguarding and defending our rights).

4.3. Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without the IP address or without the complete IP address). Also see module web analysis.

In log files, in particular the following information is saved:

  • IP address (internet protocol address) of the terminal device used to access the Online Offer;

  • Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);

  • Name of the service provider which was used to access the Online Offer;

  • Name of the files or information accessed;

  • Date and time as well as duration of recalling the data;

  • Amount of data transferred;

  • Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);

  • http status code (e.g., “Request successful” or “File requested not found”).

4.4. Data transfer

4.4.1. Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal bases can be found in the Section - Purposes of Processing and Legal Bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

4.4.2. Service providers (general)
We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.

4.5. Transfer to recipients outside the EEA
We might transfer personal data to recipients located outside the EEA into so-called third countries.

In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection (e.g. due to a decision of adequacy by the European Commission for the respective country or due to the agreement based on so-called EU model clauses with the recipient) or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed-to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

4.6. Duration of storage; retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a justified interest in storing the data (e.g. we might still have a justified interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

5. Raffles or discount campaigns
In case you participate in one of our raffles or discount campaigns, we use your data to inform you about any prize won and for the purpose of advertising our products to the extent allowed by law or as far as you have consented. Information on raffles or discount campaigns can be found in the respective terms of participation.

6. Cookie usage

6.1. General
Cookies are small text files that are saved on your computer when an Online Offer is accessed. In case you access this Online Offer another time, your browser sends the cookies' content back to the respective seller and, thus, allows the re-identification of the terminal device. Reading the cookies allows us to design our Online Offers optimally for you and makes it easier for you to use them.

6.2. Deactivation and deletion of cookies
When visiting our internet pages you will be asked in a cookie layer pop up whether you wish to allow the cookies which are set on our page or if you wish to deactivate them in the settings.

In case you decide to block cookies, an opt out cookie is set in your browser. This cookie exclusively serves the purpose of assigning your objection. Deactivating cookies may disable individual functions of our internet pages. Please note that an opt out cookie may, for technical reasons, only be set with the actual browser. In case you delete cookies or use a different browser or a different terminal device, you must opt out again.

The preference setting does not apply to cookies that are set during your visit on third party internet pages by other providers.

Your browser allows you to delete any cookies at all times. To do so, please consult your browser's help functions. This might, however, lead to individual functions no longer being available.

In addition, you could manage and deactivate the use of third party cookies on the following web page:
http://www.youronlinechoices.com/uk/your-ad-choices.

As we do not operate this website, we are not responsible and we are unable to influence the content and availability.

6.3. Overview of cookies used by us
In this section, please find an overview of the cookies we use.

6.3.1. Absolutely necessary cookies
Certain cookies are necessary to provide our Online Offers in a secure manner. This category includes, e.g.:

  • Cookies that identify or authenticate our users;

  • Cookies that temporarily save certain input of the user (e.g. content of a shopping cart or of an online form);

  • Cookies that store certain user preferences (e.g. search or language settings);

  • Cookies that store data to ensure a trouble-fee playback of video or audio content.

7. YouTube
Our Online Offers use the YouTube video platform which is operated by YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA („YouTube”). YouTube is a platform which allows the playback of audio and video files.

When you access a respective site of our Online Offers that contains an embedded YouTube player, this creates a connection to YouTube so that the video or audio file can be transmitted and played back. In doing so, data is transferred to YouTube as a data processor. We are not responsible for the processing of such data by YouTube.

Additional information on the scope and purpose of collected data, on further processing and usage of data by YouTube, on your rights and the privacy options available to be chosen by you, can be found in YouTube's data protection notice.

8. Newsletter

8.1. Newsletter with opt-in; Right of withdrawal
Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in option which means that we will only send you a newsletter via email, mobile messenger (such as, e.g. WhatsApp), SMS or push notification after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the Contact section.

9. External links
Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our supervision. We do not assume responsibility for the processing of personal data by third parties.

10. Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

11. User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access:
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion:
You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing:
You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.

Objection to data processing:
You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Objection to direct marketing:
Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

Objection to data processing based on the legal basis of “justified interest”:
In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on a justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

Withdrawal of consent:
In case you consented to the processing of your data, you have the right to revoke this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.

11.1. Data portability:
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.

11.2. Right of complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

State Commissioner for Data Protection and Freedom of Information
Address:
Mr Aleid WOLFSEN, Chairman of Autoriteit Persoonsgegevens
Bezuidenhoutseweg 30
Postbus 93374
NL 2509 AJ Den Haag/The Hague
Telefon: + 31-70-88 88 500
Telefax: + 31-70-88 88 501
E-Mail: info@autoriteitpersoonsgegevens.nl

12. Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to change.

13. Contact
If you wish to contact us, please find us at the address stated in the "Controller" section.

To assert your rights, for data protection breaches as well as for suggestions and complaints regarding the processing of your personal data we recommend that you contact our group commissioner for data protection:

Mr.
Matthias Goebel
Group Commissioner for Data Protection
Information Security and Privacy Bosch Group (C/ISP)
Robert Bosch GmbH
Kronenstrasse 20
70173 Stuttgart
GERMANY

or
Abteilungsbriefkasten.cisp@de.bosch.com

or
https://www.bkms-system.net/bosch-datenschutz

14. Effective date: 2018.05.01